What is the check-in and check-out policy at Hotel Palace Royal Centre-Ville Quebec Par Jaro?
Check-in starts at 17:00, and check-out is by 11:00.
75 photos
Hotel Palace Royal Centre-Ville Quebec Par Jaro – A Favorite for Families in Quebec City
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Key details
About the Hotel
775 Honore-Mercier, Quebec City, G1R 6A5,
- Close to Old Quebec
Great
8.0
8.4
3.9
3.6
4-star hotel in downtown Quebec City with indoor garden atrium and maple charcoal steakhouse
Location & Surroundings
Hotel Palace Royal Centre-Ville Quebec Par Jaro is situated 300 metres from Morrin Centre and within a
Dining
The on-site
Business & Events
The hotel offers the
Wellness & Leisure
An
Family-Friendly Amenities
Cribs,
Highlights
Location: Steps from Old Quebec and Quebec City Convention Centre
Dining: Beffroi Steakhouse with maple charcoal-cooked meats
Business: Largest ballroom in the area (800 guests) + 19 reception rooms
Wellness: Indoor pool, hot tub, sauna, and massage services
Family: Cribs, children's menus, and balcony suites overlooking the pool
Transport: Free 3-day bus pass and bike/car hire
“What stands out is the location downtown; it is ideal for those who want to explore Quebec City's attractions. I think the hotel has been updating its service offerings, with improved room cleaning and attentive housekeeping. Its expansive meeting facilities and event spaces also suggest it is prepared for business travelers.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Classic Room 2 Double Beds2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
- Classic Room 1 Queen Bed Glass Shower2 persons26 sq. feet1 King-size bedAir conditioningHeatingroom details
- Exterior View Suite 1 Queen Bed Sofa-Bed2 persons37 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at true.
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Grecian tub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Hotel Palace Royal Centre-Ville Quebec Par Jaro features enticing dining options that capture the essence of local cuisine. Guests can indulge in heartwarming flavors at a traditional steakhouse or unwind in a vibrant bar offering a rich selection of beverages.
Hotel Palace Royal Centre-Ville Quebec Par Jaro Location
775 Honore-Mercier, Quebec City, G1R 6A5,
Explore Quebec City
Explore Quebec City
Parliament Building
2 minutes' walk
Historic site showcasing stunning architecture. Tours available to learn about the political history of Quebec.
Basilique Cathedrale Notre-Dame of Quebec
11 minutes' walk
A UNESCO World Heritage site known for its breathtaking interiors and spiritual significance in Quebec's history.
Fortifications of Quebec National Historic Site
5 minutes' walk
Impressive fortified walls offering guided tours and insights into Quebec's military past. Great views of the city.
Museum of Civilization
5 minutes' drive
Engaging exhibits on Quebec's culture and history. Family-friendly with interactive displays and special events.
Plains of Abraham
16 minutes' walk
Lush park great for walking and jogging, with occasional festivals. Perfect for relaxation or engaging in outdoor events.
Baie De Beauport Beach
5 minutes' drive
Beautiful beach offering water sports like kayaking and paddleboarding. Rentals available during summer months.
Luzz
2 minutes' walk
Cozy spot known for gourmet pizzas and local wines. A casual atmosphere perfect for families and small groups.
Sapristi Bistro Bar
4 minutes' walk
Charming bistro featuring French-inspired dishes and locally sourced ingredients. Reservations recommended.
Que Sera Sera
3 minutes' walk
Warm atmosphere with a focus on farm-to-table cuisine. Offers vegan and gluten-free options to cater to dietary needs.
Observatoire de la Capital
10 minutes' walk
Stunning panoramic views of the city from the observation deck. Perfect spot for photography and sightseeing.
Le Capitole de Quebec
5 minutes' drive
Historic theater hosting live performances including musicals and concerts. Family-friendly events throughout the year.
Tips on navigating the city
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Property information and rules
Check-in
from 17:00-23:59
Check-out
from 10:00-11:00
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of floors:
11
Number of rooms:
234
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Spacious room
Great location
Helpful staff member
Fantastic service
Cons
Tight parking
Guest reviewsbased on 2745 reviews
Marie from France
Couple
Classic Room 2 Double Beds
3 nights in November 2025
|
Reviewed: January 14, 2026
9.0/10
Romantic Getaway Delight
easy access live music
The location offered easy access to nearby attractions and made exploring simple. The hop-on-hop-off bus stop was especially convenient! I found the indoor courtyard beautiful, it featured a pool and hot tub. The live music added a special touch. I really adored the charming balcony view from our room!
The check-in process needs improvement though, as there was a slight delay in receiving notification that our room was ready. The email arrived later than expected.
Dining
9/10
The on-site restaurants provided convenient options for meals. A buffet with varied food options is available. The breakfast included a good choice of high-quality dishes, and it was good to start each day with tasty food and friendly service.
Facilities
8/10
The pool and jacuzzi hours are perfect. The pool is open until 10 PM, it allowed us to unwind after sightseeing. The well kept pool area added to the experience, the atmosphere created a soothing and pleasant retreat.
Location
10/10
The hotel is fantastically situated and it's very easy to explore the city center. it's within walking distance of numerous attractions. There is convenient on-site parking and , made getting around even more seamless, though the parking was expensive!
0 Helpful
|
Marie from France
Couple
Signature Room 1 King Bed Sofa-Bed
3 nights in August 2025
|
Reviewed: October 20, 2025
7/10
Standard visit
great location helpful staff indoor courtyard poor check-in email notification sketchy outlets
The location was great. Next to the hop-on-hop-off bus! The staff at the front desk gave really good customer service. I really enjoyed the indoor courtyard. The pool and the hot tub were well maintained.
The check-in process was not ideal. I heard people complain about it. The hotel emailed when my room was ready, but they did not text. This caused confusion. Some outlets were questionable. One heated my charger to a scary degree after only 20 minutes.
0 Helpful
Show more reviews
FAQs
About Hotel Palace Royal Centre-Ville Quebec Par Jaro
How far is Hotel Palace Royal Centre-Ville Quebec Par Jaro from Quebec City Jean Lesage International Airport?
The hotel is located 14 km from Quebec City Jean Lesage International Airport.
Is parking available at Hotel Palace Royal Centre-Ville Quebec Par Jaro?
The hotel has a paid indoor parking facility with valet and self-parking options available for 26 CAD per day.
What dining options are available at Hotel Palace Royal Centre-Ville Quebec Par Jaro?
The hotel features the Beffroi Steakhouse for gourmet dining and Le Fou du Roy bar for drinks.
Are there any nearby restaurants to Hotel Palace Royal Centre-Ville Quebec Par Jaro?
Nearby restaurants include Le Comptoir, Sapristi Bistro Bar, Brulerie Saint-Jean, and Chez Boulay-bistro boreal, all within 0.5 km.
What recreational facilities does Hotel Palace Royal Centre-Ville Quebec Par Jaro offer?
Guests can enjoy an indoor swimming pool, hot tub, fitness centre, and spa services.
What amenities are included in the rooms at Hotel Palace Royal Centre-Ville Quebec Par Jaro?
Each room features air conditioning, a flat-screen TV with cable channels, and certain units have a seating area.
Does Hotel Palace Royal Centre-Ville Quebec Par Jaro have any family-friendly amenities?
The hotel provides cots, children's menus, and certain rooms with private balconies overlooking the garden.
Is there internet access at Hotel Palace Royal Centre-Ville Quebec Par Jaro?
Free Wi-Fi is available throughout the property.
What are some attractions near Hotel Palace Royal Centre-Ville Quebec Par Jaro?
Attractions like Vieux Quebec, Morrin Centre, and Basilique Cathedrale Notre Dame de Quebec are within 700 m.
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